Your Questions, Answered

  • We provide overnight in-home pet sitting, drop-in visits, daily walks, and limited boarding. All care is personalized to your pet’s routine, comfort, and needs to keep them relaxed and happy while you are away.

  • We primarily serve Isle of Palms, Sullivan’s Island, and surrounding coastal areas. If you are nearby, feel free to reach out and we will do our best to accommodate.

  • You can submit a request through our inquiry form on the website. Before confirming any booking, we require a completed client profile, service agreement, and pet care information form. This helps us provide safe, consistent, and personalized care for your pets.

  • Yes. A meet-and-greet is required before your first service. This can be done in person or virtually. It allows us to get to know you, your pets, their routine, and your home so we can ensure a smooth and comfortable experience for everyone.

  • Yes. Salt and Paws is fully insured through Pet Sitters Associates, providing added peace of mind and professional protection for both you and your pets.

  • Yes. Overnight in-home care is one of our most requested services. Staying in your home helps keep your pets comfortable, maintain their routine, and reduce stress while you are away.

  • We send frequent photo and message updates so you always know how your pets are doing. Communication and peace of mind are an important part of our service.

  • Absolutely. We treat every home with the same respect and care as our own. Most clients return to a home that is just as they left it, if not cleaner.

  • Yes. We care for both dogs and cats and take time to understand each pet’s personality, habits, and comfort level.

  • Yes. We offer limited boarding in a calm, safe, and comfortable home environment so each pet receives personalized attention and care.

    For the safety of all pets in our home, boarding pets must be cat-friendly, as we have kittens. This helps ensure a peaceful and stress-free environment for everyone.

    Availability is limited to maintain the highest level of care.